In a small team supporting 60+ collegues and 20+ websites it’s a challenge to manage questions and support requests while at the same time work on projects in an efficient manner.

To improve and streamline our workflows we created this internal website, KCI-Support.com. You find information on this internal website about standards, we share tips and guidelines for webpublishing, you find an overview of tools and soon also info about the use of AI inside KCI.

Please use our Ticketing system to register your questions and requests as much as possible. It takes a lot of time to manage Teams sessions, WhatsApp messages, emails, forms and telephone calls. The ticketing system helps us to work as efficient as possible. Until july 2026 we have worked on 450+ tickets already.

But we know we can improve, so suggestions are welcome! Hit us at web@kci-world.com.